MEPCO New Connection 2026: How to Apply Online
Applying for a new electricity connection with MEPCO? Whether you need electricity for your home, shop, or business, knowing the application process can help you avoid common mistakes.
The process usually involves submitting an application, providing the required documents, completing a site survey, and paying the demand notice. The processing time depends on your sanctioned load and connection category.
In this guide, you’ll learn how to apply for a MEPCO new connection in 2026, which documents you may need, how to pay the demand notice, and how to track your application.
What Is a MEPCO New Connection?
A MEPCO new connection is a new electricity supply connection provided by Multan Electric Power Company (MEPCO) to eligible properties within its service area.
You may need a new connection for a house, shop, office, or industrial property that does not have an existing electricity meter. MEPCO reviews the application, checks the site requirements, and issues a demand notice before proceeding with the connection.
A new connection is different from changing the name, sanctioned load, or tariff of an existing electricity connection. These services follow their own procedures.
MEPCO New Connection Requirements
Before applying, prepare your personal details, property information, and supporting documents. The exact requirements may vary according to your connection category and circumstances.
Documents Required for a MEPCO New Connection
Commonly requested documents may include:
- A copy of the applicant’s valid CNIC.
- Proof of property ownership or legal occupancy.
- The property owner’s consent, where required.
- CNIC copies of witnesses, if requested.
- A completed application form and required declarations.
- A wiring test report, where applicable.
- Any additional documents specified by MEPCO.
The final document checklist provided through the official application process should take priority. Do not assume that every applicant must submit the same documents.
Choose the Correct Connection Type
Select the connection type that matches how you will use electricity.
- Domestic:For residential properties.
- Commercial:For shops, offices, and other commercial premises.
- Industrial:For eligible industrial activities.
Your connection category and sanctioned load can affect the approval process, technical requirements, and applicable charges.
Calculate Your Required Electricity Load
Estimate the electricity load based on the appliances, equipment, or machinery you plan to operate. Consider the expected usage rather than choosing a load without checking your requirements.
MEPCO may assess the proposed load during the application and technical verification process. A higher load may require additional approvals or electrical infrastructure.
How to Apply for a MEPCO New Connection Online
MEPCO provides new-connection application and tracking facilities through its customer service channels. Start from the official MEPCO websiteand open the current new-connection facility. You can also visit a MEPCO Customer Facilitation Centre if you need help.
Step 1: Open the Official Application Channel
Visit the official MEPCO website and look for the new-connection service. Follow the current instructions provided by MEPCO.
If the online application option is unavailable, contact a Customer Facilitation Centre for guidance on submitting your application.
Step 2: Select the New Connection Service
Choose the option for a new electricity connection, not a service for changing an existing connection.
Select the appropriate connection type and provide the requested information about the property.
Step 3: Enter Your Personal Details
Enter your name, CNIC number, contact information, and other requested details carefully. Make sure the information matches your supporting documents.
Review your CNIC number and phone number before proceeding, as incorrect details can make verification and follow-up more difficult.
Step 4: Provide Property and Load Details
Enter the address where you need electricity and provide the required property information. Select the appropriate connection category and enter the proposed load as requested.
If the application asks for details about a nearby electricity connection, provide the correct information from the available records.
Step 5: Upload the Required Documents
Upload clear copies of the documents requested by the official application channel. Check that the information is readable and that you have included all required attachments.
Requirements may differ for owners, tenants, and different connection categories.
Step 6: Review and Submit Your Application
Review the application before submitting it. Correct any mistakes in your personal details, property address, or load information.
After submission, save the acknowledgment receipt and tracking ID or case number. You may need these details to check your application status and access related documents.
Printing and Submission of the Application Form
After submitting your application, follow the instructions provided by MEPCO. Whether you need to print the form or submit additional documents depends on the applicable procedure.
Use these steps as a guide:
- Complete the application through the official online channel or submit it in person.
- Save the acknowledgment receipt and tracking details.
- Check whether the system provides an option to download or print the application.
- Print the form if the instructions require a physical copy.
- Attach the supporting documents requested by MEPCO.
- Submit the printed documents to the designated office if physical submission is required.
- Keep your receipt and application details for future reference.
Do You Need to Submit the Printed Form Physically?
Not in every case. NEPRA’s Consumer Service Manual provides for applications through online and in-person channels. Follow the instructions attached to your application to determine whether you need to submit printed documents separately.
You can check MEPCO’s official new-connection and customer service facilitiesfor the currently available options.
MEPCO New Connection Fees and Demand Notice
A demand notice is an official document that states the amount payable for a new electricity connection. MEPCO issues it after the application has been reviewed and the applicable service cost has been assessed.
The amount can depend on the sanctioned load, connection category, required materials, and site-specific work. Therefore, there is no single fee that applies to every new connection.
How to Get Your MEPCO Demand Notice
- Submit your application and wait for the required review and verification.
- Keep your tracking ID or case number available.
- Check the official application channel for updates.
- When the demand notice is issued, follow the instructions to access or print it.
- Review the amount payable and the payment deadline.
Depending on the applicable procedure, the demand notice may be made available online or provided through an official communication or office.
How to Pay the Demand Notice
Pay the amount using the payment method specified on your demand notice. NEPRA’s Consumer Service Manual provides for payment through online facilities or designated banks, as applicable.
Keep the payment receipt or transaction confirmation. If MEPCO asks for proof of payment, follow the instructions given through the official application channel.
Do not rely on unofficial websites for a fixed fee or payment account. The amount and payment details on your official demand notice should guide you.
How to Track Your MEPCO New Connection Application
MEPCO provides application registration and tracking facilities through its customer service channels. Keep your tracking ID or case number safe after submitting the application.
To check your application status:
- Open the official MEPCO application or tracking facility.
- Find the option for tracking a new connection application.
- Enter the requested tracking ID or case details.
- Submit the information to view the available status.
- Follow any instructions about missing documents, verification, or payment.
If you cannot find your application online, contact the relevant MEPCO office or Customer Facilitation Centre. Provide your tracking details so staff can help you check the progress.
Tip:Keep your application receipt and demand notice payment proof until your connection has been installed and activated.
MEPCO New Connection Processing Time by Category
NEPRA’s revised Consumer Service Manual, dated November 26, 2025, specifies processing timelines for different connection categories. The applicable category depends on the sanctioned load and connection requirements.
| Connection category | Sanctioned load | Standard processing timeline |
|---|---|---|
| Category 1 | Up to 15 kW | 30 days |
| Category 2 | Above 15 kW up to 70 kW | 44 days |
| Category 3 | Above 70 kW up to 500 kW | 58 days |
| Category 4 | Above 500 kW up to 5,000 kW at 11 kV or 33 kV | 106 days |
These timelines are listed in Annexure III of the revised Consumer Service Manual. The applicable process includes application registration, site survey and wiring test report verification, preparation of the cost estimate, issuance of the demand notice, work execution, and meter installation.
The timeline is a standard processing period, not a guarantee that every application will be completed on the same date. Incomplete documents, outstanding payments, site conditions, or additional technical work may affect the actual process.
For the current regulatory guidance, consult the official NEPRA website and Consumer Service Manual listings.
MEPCO New Connection Meter Installation Process
After the required checks and demand notice payment are completed, MEPCO proceeds with the remaining steps for providing the electricity connection. The process depends on the connection category and the work required at the site.
Site Survey and Wiring Verification
MEPCO assesses the proposed connection site and checks the relevant technical requirements. A wiring test report may also be required, depending on the connection category and applicable procedure.
Make sure the installation location is accessible and that any required electrical work has been completed by a qualified person.
Cost Estimate and Work Order
After the required verification, MEPCO prepares the applicable service cost estimate and issues the demand notice. Once payment and other required conditions are fulfilled, the relevant work order and material arrangements can proceed.
Additional work may be necessary if the proposed connection requires changes to the local electricity network.
Electricity Meter Installation
MEPCO arranges the metering installation after the relevant approvals and work are completed. The installation must meet the applicable technical and safety requirements.
Keep the connection documents available in case you need to contact MEPCO about the installation.
What to Do After Installation
After the connection becomes active, keep your meter and connection details safe. Use the reference number provided for your connection when checking your electricity bill or contacting customer support.
If the connection is not activated after the expected processing period, contact MEPCO with your tracking details and payment proof.
How to Change MEPCO Connection Name, Load, or Tariff
If you already have an electricity connection, you may need to change its registered name, sanctioned load, or tariff category. These are separate services and do not normally require applying for a completely new connection.
Change the Connection Name
A name change may be required when property ownership changes or the existing consumer passes away and an eligible legal heir applies for the transfer.
The applicant may need proof of ownership or succession, a CNIC copy, the latest electricity bill, and other documents specified by MEPCO. The exact requirements depend on the circumstances.
Change the Sanctioned Load
If your electricity requirements increase or decrease, you can apply for a load change. MEPCO may assess the proposed load and require a wiring test report, a copy of the latest bill, or additional technical documents.
Approval and charges depend on the requested change and the applicable procedure.
Change the Tariff Category
A tariff change may be needed when the use of a property changes, subject to MEPCO’s rules and eligibility requirements.
Submit the relevant application and supporting documents through the official service channel. MEPCO will assess whether the requested tariff change is permitted.
Where to Apply for These Changes
Visit the official MEPCO websiteor contact a Customer Facilitation Centre to find the current application process for a name, load, or tariff change.
Frequently Asked Questions
How can I apply for a MEPCO new connection online?
Start from MEPCO’s official website and open the current new-connection application facility. Enter your details, provide the required documents, submit the application, and save your tracking ID.
What documents are required for a MEPCO new connection?
Common documents may include your CNIC, proof of property ownership or legal occupancy, and the application form. MEPCO may also request owner consent, witness details, a wiring test report, or other documents depending on your case.
How much does a MEPCO new connection cost in 2026?
The cost depends on your sanctioned load, connection category, and the work required at the site. Check the official demand notice for the amount payable for your application.
How can I check my MEPCO new connection application status?
Use the tracking ID or case number provided when you submitted your application. Check MEPCO’s available tracking facility or contact a Customer Facilitation Centre if you need help.
How long does a MEPCO new connection take?
Under the timelines in NEPRA’s revised Consumer Service Manual, Category 1 connections take 30 days, Category 2 takes 44 days, and Category 3 takes 58 days. Category 4 has a 106-day timeline. The applicable category and site requirements determine which timeline applies.
Can a tenant apply for a MEPCO new connection?
A tenant should check MEPCO’s current requirements before applying. Proof of legal occupancy and the property owner’s consent may be required, depending on the application and circumstances.
Can I change the name on my existing MEPCO connection?
Yes. You can apply for a name change through MEPCO’s relevant service procedure. The required documents depend on whether the change relates to a property sale, inheritance, or another eligible situation.
Can I increase or decrease my MEPCO sanctioned load?
You can apply for a sanctioned-load change through the relevant MEPCO procedure. MEPCO may require technical verification, supporting documents, and payment of applicable charges.
Conclusion
Applying for a MEPCO new connection involves submitting the application, providing the required documents, completing technical verification, and paying the demand notice. The standard processing timeline depends on your connection category and sanctioned load.
Before applying, check MEPCO’s current instructions, prepare the required documents, and keep your tracking ID and payment receipt safe. These steps can help you follow the process and respond promptly if MEPCO requests further information.